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Notes to the Group accounts

9 Insurance claims

Previous 8 Other operating income | 10 Operating expenses Next

Insurance claims comprise:

  2007
£m
  2006
£m
Life insurance and participating investment contracts      
Claims and surrenders:      
Gross 5,432   5,375
Reinsurers’ share (73)   (76)
  5,359   5,299
Change in liabilities:      
Gross 1,955   2,923
Reinsurers’ share 20   (18)
  1,975   2,905
Change in unallocated surplus (note 33) (114)   165
Total life insurance and participating investment contracts 7,220   8,369
Non-life insurance      
Claims and claims paid:      
Gross 250   198
Reinsurers’ share  
  250   198
Change in liabilities:      
Gross 58   2
Reinsurers’ share (6)  
  52   2
Total non-life insurance 302   200
Total insurance claims expense 7,522   8,569
Life insurance gross claims can also be analysed as follows:      
Deaths 296   286
Maturities 1,516   1,385
Surrenders 2,994   3,081
Annuities 568   558
Other 58   65
  5,432   5,375

A non-life insurance claims development table is included in note 31.