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Group performance overview

2007 highlights

  • Strong financial performance with statutory earnings per share increased by 17 per cent to 58.3p. Economic profit increased by 21 per cent. Statutory profit before tax was 6 per cent lower at £4,000 million, largely reflecting adverse policyholder interests volatility.
  • Strong underlying profit momentum. Profit before tax up 6 per cent to £3,919 million notwithstanding impact of global financial markets turbulence. Excluding the impact of £280 million market dislocation, profit before tax increased by 13 per cent to £4,199 million.
  • High returns maintained, with return on equity of 25.2 per cent. Improved return on risk-weighted assets, and return on Embedded Value increased to 9.9 per cent.
  • Good income growth. Income growth of 5 per cent, reflecting the strength and resilience of the Group’s revenue base. Excluding the impact of market dislocation and insurance grossing, income increased by 6 per cent.
  • Excellent cost management. Cost growth of only 1 per cent, delivering wide positive jaws. Cost:income ratio improved by 1.8 percentage points to 49.0 per cent. Groupwide productivity programme exceeded 2007 expectations, and remains on track to deliver benefits of £250 million in 2008.
  • Satisfactory credit quality. Retail impairment charge lower than in 2006. Based on current trends, we do not expect a significant change in the retail impairment charge in the first half of 2008, compared to the first half of 2007. Corporate asset quality remains good.
  • Strong liquidity and funding position maintained throughout the recent global financial markets turbulence.
  • Excellent capital management. Robust capital ratios maintained. Satisfactory transition to Basel II, with tier 1 capital ratio increasing to 9.5 per cent. Over £3.6 billion of capital repatriated from ScottishWidows over the last 3 years.

Profit analysis by division

Profit analysis by division
  2007
£m
  2006
£m
UK Retail Banking 1‚808   1‚549
Insurance and Investments 1‚056   973
Wholesale and International Banking      
– Before impact of market dislocation 1‚717   1‚640
– Impact of market dislocation (280)  
  1‚437   1‚640
Central group items (382)   (452)
Profit before tax* 3‚919   3‚710
Volatility      
– Insurance (267)   84
– Policyholder interests (233)   326
Profit on sale of businesses 657  
Settlement of overdraft claims (76)  
Pension schemes related credit   128
Profit before tax 4‚000   4‚248
Earnings per share 58.3p   49.9p

* Excluding volatility, profit on sale of businesses, the settlement of overdraft claims in 2007 and the pension schemes related credit in 2006.

Key performance indicators (KPIs)

Group financial

Group - financial: Statutory profit before tax; Profit before tax; Income and Group - financial: Economic profit; Earnings per share; Return on equity

 

Group – non financial

Group non-financial: Customer service index; Employee engagement index; Service quality index

Total shareholder return

Total shareholder return

† Excluding volatility, profit on sale of businesses, the settlement of overdraft claims in 2007, the pension schemes related credit in 2006, and customer redress provisions and the strengthening of reserves for mortality in 2005.

†† See Corporate responsibility section.

* See Our people section.